Testimonials

OWEN HALLIDAY OF SERENO GROUP AWARDED THE SPIRIT AWARD FOR 2013

 

Los Gatos - February 6, 2014. 

 

"Owen Halliday, an agent in Sereno Group's Palo Alto office, was recently awarded the company's Sereno Group Spirit Award for 2013. The award is given each year to an agent who embodies Sereno Group's ideals of high integrity and responsible real estate practice, selflessness, and a commitment to the communities we serve.

 

The award was inspired by Sallie Morgan, a legendary and beloved agent Realtor in the Silicon Valley who made significant contributions to Sereno Group's growth and success...

 

...'Owen Halliday is a shining example of what it means to be a Sereno Group agent,' said Chris Trapani, Founder and CEO of Sereno Group, 'He is a tremendously generous and caring person who understands and respects the practice of real estate. He has such a wonderful soul and works with the highest care and sense of integrity.  It is a very deserving honor' "

 

 

RYAN IWANAGA | EXECUTIVE VICE PRESIDENT, SERENO GROUP REAL ESTATE

 

"We are blessed to have met and worked with Owen Halliday as our agent in finding a home.  We moved from Georgia and did not know much at all about the CA housing market. Owen is an exceptional agent and impressed us right away with his wealth of knowledge and depth of experience. Being the cautious buyers that we are, we viewed nearly 100 houses before we found our home.  Not once did Owen lose his patience, good nature, or sense of humor.  He is someone you definitely want on your side to provide honest feedback, assist with understanding documents, explain terminology, and provide support at closing, among other things.  He made us feel like we were his only client because he was very reponsive and readily available.  We deeply appreciate everything Owen did for us and would highly recommend him to anyone interested in buying or selling a home in the South Bay"

 

 

CHRIS & GRACE P.

 

"My sister and I wanted to go on record and say that Owen Halliday did a wonderful job of selling our Mother's house in Palo Alto.  We couldn't have been more pleased.  We interviewed four different real estate agents and chose Owen because he seemed to be the most honest and wanted to do things the right way.  During the whole process, he never did anything to change our minds about his ethics and morals. We had our asking price in mind and we got it, even in what was considered not the most favorable market conditions. Owen went out of his way to explain the process and was with us every step. He was also extremely supportive and friendly the entire time. We have no regrets and certainly would recommend Owen to anyone who wanted to sell or purchase a home. This letter was written without Owen having asked us.  Which, of course, he never would have done, knowing Owen."

 

 

KIRK & KATHIE

 

"I just wanted to share with you that Owen Halliday is a fabulous realtor. Over the past couple of years, I have worked with him and his clients. His customer service skills are excellent, as he goes above and beyond his call of duty.  For example, finding a mobile notary to provide mobile service for an ill client who is house bound. Another example is recognizing time efficiency for his clients by signing off at his office in Palo Alto rather than at the title company in South San Jose.  He attends sign offs with his clients and is on top of the schedule keeping in touch with the title company, mortgage broker and clients. He patiently answers client's questions.  If he doesn't know the answer, he finds someone who does. In addition, he is friendly, knowledgeable and thorough.  It is always a pleasure to work with him." 

 

 

Cathy W.

 

Hi Owen and Kathy,

I can't thank you both enough for your efforts to assist me in locating a new residence.  I needed help, and you delivered invaluable assistance and good advice. You found exactly what I was looking for. I could not have found the condo if not for your efforts. Thank you, thank you, thank you! I am happy to recommend you to anyone with real estate needs.

With sincere gratitude and appreciation for all your help, 

Owen and his assistant, Mira, have been our agents for two home sales.  They were absolutely fantastic in every regard !  We always felt well informed about the process and that our concerns and questions were taken into account.  Mira is an amazing time and resource manager !  She made sure we were up to speed and ready for the different stages in getting the houses ready for sale, and our move.  Owen made sure we were aware of our options and and was such a great listener ! He has a wealth of experience to share and we were invited to be as involved, or to accept as much help as we needed. They have excellent people they work with for repairs, remodel, staging and moving.  Now that we are buying a home out of the area, we are sorely missing Owen and Mira!

Helen B. |

Santa Clara

Fantastic Experience!  Owen and his colleague Mira sold a condo for us in Mountain View, California. Amazing service!  So responsive to our questions and needs, great and thorough communication, skilled and knowledgeable, prompt and professional.  They work with construction professionals and staging folks and manage those details to upgrade the property as needed to maximize the sale.  They also sold my sister's house and she raves about them too.  I would highly recommend them for any real estate business.

Sharyl H. |

Mountain View